Delete your account
Send a verified deletion request from the app or this website.
Your account, your choice
We review your request before deleting account details. Active orders and outstanding funds need to be resolved first. Requesting deletion does not cancel an order.
What is deleted and what may be retained?
Request deletion of your Padilink account and associated personal data. We verify your identity and review active orders, money owed and legal obligations before processing. Your account stays available during review. On completion, sign-in credentials, saved addresses, carts, device tokens and optional profile details are removed. Order, payment, refund, earnings, security and dispute records may be retained where needed for accounting, fraud prevention or legal obligations, including contact details recorded on those transactions. Backups are removed through the backup retention process. This request does not cancel an order or waive money owed.
See our privacy notice or contact support for the applicable retention period and the progress of your request.